We DO NOT rent, sell or exchange your name
to third-party companies for marketing purposes. We do provide your
information to reputable organizations that help us to fulfill your order.
For example, we use companies to verify and process credit card
transactions and to deliver packages. We will NEVER share information with
others to help us analyze sales data, maintain our records, or provide other
services for MuralSuperstore.com.
We may, however, be required to disclose
your personal information to third parties
if necessary to comply with applicable laws,
subpoenas or court orders.
Information needed to make a purchase: When you
make a purchase, we ask for your name, address, phone number, email address
and other information necessary to fulfill and track your order. For
purposes of billing, you will need to provide your credit card type, number,
expiration date and billing address for the card. If your order is to be
shipped, we also need the name, address and phone number of the intended
This site has security measures in place to
protect the loss, misuse and alteration of
the information under our control. All
credit card information entered on our order
form is sent to us via SSL using CGI email.
We have never had a client's financial
information lost or stolen. In the event
that your financial information is stolen
during transmission, your credit card issuer
will not hold you liable for anything over
All information transmitted through Mural Superstore is stored on our secure server.
We use Secure Sockets Layer (SSL)
technology, which is the electronic commerce
standard for securing information as it
travels over the Internet. SSL technology is
designed to encrypt your information,
preventing an unauthorized party from
viewing and downloading your information.
Your web browser should display a web
address with an "https" prefix, indicating
that the SSL technology is operating when
using certain portions of our website, such
as the Checkout and Shopping Cart features.
To enhance your experience on our site, many of our web pages use "cookies".
Cookies are small text files that we place in your computer's browser to store
your preferences. Cookies, by themselves, do not tell us your email address or
other personal information unless you choose to provide this information to us.
Once you choose to provide a web page with personal information, this
information may be linked to the data stored in the cookie. A cookie is like an
identification card. It is unique to your computer and can only be read by the
server that gave it to you.
our web pages (e.g. to recognize you by name when you return to our site).
If you want to control which cookies you accept. You can configure your browser
to accept all cookies or to alert you every time a cookie is offered by a
website's server. Most browsers automatically accept cookies. You can set your
browser option so that you will not receive cookies and you can also delete
existing cookies from your browser. You may find that some parts of the site
will not function properly if you have refused cookies.
All murals are shipped in protective packaging to protect them from damage.
Murals are closely inspected for defects at the manufacturing facility and
carefully packaged in a rugged tube for shipping. Orders are triple checked by
our entire warehouse staff for accuracy. Please inspect package before opening.
If the package is damaged, do not open it, call customer service immediately.
Open the shipping box and inspect the items inside. Check to be sure that the
image and item # on the product package matches the item ordered. If you receive
the wrong item, do not open the package, call customer service immediately and
we will ship a replacement. Before installing, inspect your mural once more for
damage or color/size irregularities. Returns will not be accepted once paste has
been applied. Check to be sure that all items ordered are in the package. No
claims of missing, defective or damaged items will be accepted after 7 days from
delivery, with no exceptions. Customers in HI, AK, Canada, Puerto Rico or the U.S.
Virgin Islands that receive items damaged during shipping must return the item
to the nearest U.S.P.S. or Canada Post branch office. Items damaged during
shipping will be replaced as soon as the carrier has completed their
investigation and the damaged item(s) has been returned to us. Damaged or
defective merchandise will be replaced with the same item when available. In the
case of a claim with the carrier for a missing package, the replacement item
will be shipped as soon as the carrier has finished their investigation. In the
case of an "item not received claim" where tracking shows a delivery was made to
the address provided with the order as the "shipping address", a police report
must be made by the receiver prior to a replacement being shipped or refund
being issued. Claims of missing or damaged items must be made by calling our
toll free customer support line @ 877-400-0308. Unless your order is complete
and undamaged, DO NOT DISCARD any of the packaging. No claims of missing or
damaged items will be accepted without the original packaging.
MuralSuperstore.com is not responsible for the cost of installation or
un-installation. No returns will be accepted after 14 days. Returns will
only be accepted when returned in original condition and unopened. Buyer
pays return shipping charges except in the case of defective merchandise. If an
item is sold as "free shipping" and the item is returned, an amount equal to the
standard shipping (as determined by the website shopping cart) will be deducted
from the return credit amount. In the event that a non-delivery occurs on
account of a mistake by the "User" (i.e. wrong name or address) any extra cost
incurred by MuralSuperstore.com for redelivery shall be claimed from the User
placing the order. All port and/or duty fees will be the responsibility of the
User. No returns will be accepted without obtaining a return authorization from
customer service. To obtain a return authorization and the return address,
please call customer service @877-400-0308. Please do not ship packages to our
business address without a return authorization as they will be returned to you
unclaimed. Refused deliveries will be charged a restocking fee to cover handling
and bank processing fees. If returned for any reason other than defective
product, a restocking fee will be applied to cover handling and bank processing
fees. You may cancel your order any time prior to shipping without
$1.00 to $100.00
$100.01 to $300.00
$300.01 And Up
The images on this site are published
exactly as the manufacturer intended. Due to differences in operating
systems and monitor resolution some varying of color is normal and is
consistent with all images displayed on the Internet. The actual color of
the mural you receive may vary slightly from the image that is displayed on
your system. No image has been altered.
The materials (texts, images, illustrations
etc.) and the information contained in this
web site are copyright protected by national
and international intellectual property law
and may not be distributed, modified,
reproduced in whole or in part without
permission of the respective copyright holders.
Any infringement of intellectual property
rights is a violation of national and
international law, against which legal
action will be taken.